Privacy Policy

Effective Date: July 23, 2026

At Vivid Blinds ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Home or business address
Postal code
Details about your project or window covering needs
Any information submitted through our contact forms, quote requests, emails, or phone calls

We may also automatically collect certain technical information, including:

IP address
Browser type and version
Device type
Pages visited
Time spent on our website
Referral source
Cookie and analytics data

How We Use Your Information

We use your information to:

Respond to inquiries and quote requests
Schedule in-home consultations and measurements
Prepare estimates
Process orders
Coordinate installations
Provide customer support
Improve our website and customer experience
Send updates or promotional communications where permitted by law or with your consent

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site.

Cookies help us:

Improve website performance
Analyze website traffic
Remember user preferences
Enhance website functionality

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

To operate our business efficiently, we may use trusted third-party service providers, including:

Website hosting providers
Website analytics services
Customer relationship management (CRM) software
Appointment scheduling software
Email communication platforms
Payment processors (if applicable)
Mapping services such as Google Maps

These providers only receive the information necessary to perform their services and are expected to protect your personal information.

Sharing Your Information

Vivid Blinds does not sell, rent, or trade your personal information.

We may share your information only:

With trusted service providers assisting us in operating our business
When required by law
To protect our legal rights or property
As part of a business transaction, such as a merger or sale of assets, if applicable

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmitting data over the internet or storing electronic information is completely secure.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Subject to applicable Canadian privacy laws, you may request to:

Access your personal information
Correct inaccurate or outdated information
Withdraw consent where applicable
Request deletion of your personal information where legally permitted

To make a request, please contact us using the information below.

Children's Privacy

Our website and services are intended for homeowners and businesses. We do not knowingly collect personal information from children under the age of 13.

External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how we collect and use your personal information, please contact us:

Vivid Blinds

Email: info@vividblinds.ca

Phone: (807) 621-7700

Website: https://www.vividblinds.ca